CATALOG DESCRIPTION: The course introduces modern management background, organization and principles, managerial planning, and control policies and procedures of business firms.

TEXTBOOK – Management Challenges in the 21^st Century
                           Lewis/Goodman/Fandt ( 2^nd ed.)
                           Studyguide: Management

COURSE OBJECTIVES/COMPETENCIES: After completing the course, the student will be able to:

1. Define the concept of management within an organization context and as a process.
2. Discuss the responsibilities of functional and general managers.
3. Describe the environmental trends that are affecting the way organizations operate and the way managers do their jobs.
4. Describe the manager of tomorrow in terms of managerial style and the competencies necessary for success.
5. Identify the five major perspectives of management thought.
6. Describe the theories of the major contributors to the behavioral perspective of management.
7. Discuss the stakeholder view of the firm.
8. Distinguish among the three perspectives of corporate social responsibility.
9. Discuss the ten commandments of social responsibility.
10. Explain the methods used to encourage ethical business behavior.
11. Distinguish between terminal and instrumental values.
12. Define strategic planning and discuss its impact on quality.
13. Define operational planning.
14. Describe a management-b7-objectives program.
15. Define contingency planning.
16. Describe the common barriers to effective planning.
17. Explain the steps in the decision making process.
18. Describe the rational-economic model of decision making.
19. Recognize the advantages of group decision making.
20. Identify the concepts related to developing effective organizational relationships including chain of command, span of control, line versus staff personnel, and delegation.
21. Discuss current issues in human resource management.
22. Identify the foundations of organizational culture.
23. Understand leadership in a dynamic environment.
24. Effectively manage individual and group behavior.
25. Provide definitions of quality from a consumer and a producer perspective.

COURSE OUTLINE:

1. Management and Managers-Yesterday, Today, and Tomorrow
2. Evolution of Management Thought
3. Social Responsibility and Ethics
4. Planning in the Comtemporary Organization
5. Strategic Planning in a Global Environment
6. Effective managerial Decision Making
7. Organizing for Quality, Productivity and Job Satisfaction
8. Managing Human Resources
9. Organizational Culture, Change, and Development
10. Productivity and Quality in Operations

METHOD OF INSTRUCTION – Reading assignments, lecture presentations, chapter exercises, qizzes & case studies, chapter tests

METHOD OF EVALUATION -

Chapter tests 50%

Dailywork 40%

Attendance/Participation 10%

Please note, if you are unable to be in class the date of a test and you feel you have a valid excuse, it will be necessary to contact the instructor prior to the class period of the test, if the test is to be made up. There will be no make-ups for quizzes.